Effective: 31 May 2026 Last updated: 08 August 2026
HearMama runs entirely on your phone. There is no server, no account, and no sign-up. The app does not send us your name, email address, card details, or any of the recordings you create — those stay on your device, along with any audio files you choose to download.
A small amount of information does leave your device, all of it handled by third parties rather than us:
The sections below set out the same information in the detailed form expected by privacy regulations. For any questions, email support@hearmama.com.
This privacy policy applies to the HearMama mobile app on iOS and Android.
The app is governed by the laws of New Zealand, including the Privacy Act 2020.
Contact: support@hearmama.com
None. We don’t ask for your name, email address, phone number, location, or any other personally identifying information. There is no sign-up.
None. The app does not include analytics, telemetry, crash reporting, fingerprinting, or any other automatic data collection from us.
The app stores the following on your device only. This information never leaves your device unless explicitly noted:
You can delete all of this by tapping “Start over” in the app or by uninstalling the app.
When the soundscape is playing, HearMama shows a low-priority “playing” notification on Android. This notification is required by the Android operating system for any app that plays audio while the screen is locked — without it, Android would suspend the audio after a short time. The notification:
On Android 13 and later, the operating system will ask for your permission the first time playback begins. If you decline, the audio will still attempt to play, but Android may suspend it sooner.
iOS does not require an equivalent notification — the same purpose is served by the standard “Now Playing” tile on your lock screen, which is populated only with the title above.
We request microphone permission only when you tap “Record” to capture a voice clip. The recording is saved to your phone’s app cache as a small WAV file so you can use it in future sessions without re-recording, and mixed into your personalised soundscape. You can delete it at any time via the trash icon on the voice question, or wipe all of them by tapping “Start over”. It is never uploaded.
You can deny microphone permission and the rest of the app continues to work normally.
If you have purchased the ‘Lifetime’ upgrade, you may choose to let HearMama read one value from your phone’s health store — Apple Health on iOS or Health Connect on Android:
We use this number to make the heartbeat in your personalised soundscape genuinely yours — your real resting tempo and not a guess.
This data never leaves your device. It is read on demand when you tap “Use my Health data”, stored locally on your phone for up to 7 days so you don’t have to re-grant permission every session, then refreshed on your next session after that. We do not write anything back to Apple Health or Health Connect, do not read any other category of health data, and do not send these values to advertisers, analytics services, or anyone else.
The system permission prompt only appears at the moment you tap the button. You can deny the permission, revoke it later in your device settings, or never tap the button at all — in every case, HearMama continues to work and uses the slider value you set yourself instead.
The lifetime upgrade is sold via Apple’s In-App Purchase or Google Play Billing. Payment is handled entirely by Apple or Google according to their own privacy policies — we never see your card details or billing address.
To track whether your device has the entitlement, we use RevenueCat — a widely used purchase infrastructure service. RevenueCat receives:
RevenueCat does not receive your real name, email address, or precise location.
If you reinstall the app on the same store account, the “Restore Purchase” button asks Apple or Google to confirm your purchase, and RevenueCat re-grants premium access.
You can delete the data HearMama stores at any time, without contacting us.
On your device — All onboarding answers, voice clips, premium status, cached Health values, and any audio files you’ve downloaded are stored locally. To remove them:
Third-party services — The small amount of data sent off your device by Google AdMob and RevenueCat (see sections 5 and 6) can be removed as follows:
For any other questions about your data, email support@hearmama.com.
The free version of HearMama shows occasional interstitial ads served by Google AdMob. AdMob may collect:
On iOS 14.5+, AdMob will ask for your permission via the App Tracking Transparency prompt before personalizing ads to you. If you choose “Ask App Not To Track”, you’ll continue to see ads but they will be non-personalized.
The premium version has no ads.
We have no access to data these services collect about you under their own privacy policies.
HearMama is designed to be played for babies by adult parents and caregivers. The app is not directed at, or marketed to, children under 13 as a user. We do not knowingly collect any data from children.
If you are a parent or caregiver and believe a child has interacted with the app in a way that resulted in data being collected, please contact us and we will assist where possible (although we hold no personal data ourselves).
Under the New Zealand Privacy Act 2020, you have rights including:
Because we do not collect or store any personally identifying information about you, there is nothing for us to provide in response to an access request. To delete the information that exists on your own device, uninstall the app or use the “Start over” reset within it.
If you are in the EU or UK, the General Data Protection Regulation gives you similar rights of access, correction, deletion, restriction, objection, and data portability. As above, we hold no personally identifying information so there is no data for us to operate on.
If you are in California, the California Consumer Privacy Act gives you similar rights. We do not sell or share personal information.
Some of our service providers (Google, Apple, RevenueCat) operate outside New Zealand. By using the app, you understand that the limited anonymous data described in sections 5 and 6 may be processed by these providers in their respective jurisdictions, including the United States.
If we make significant changes, we will:
This document is hosted publicly so you can always read the current version.
Questions, concerns, or complaints about this policy:
If you are in New Zealand and you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner.